AgentforceBeginnertrust-layersecurityeinstein
What is the Einstein Trust Layer in simple terms?
Real World Scenario
Security team asks how customer data is protected when prompts go to an LLM. You give a plain-language overview.
Expected Answer
• The Trust Layer is Salesforce's framework for securing AI requests and responses
• It helps mask or exclude sensitive fields before data reaches the model
• Responses can be scanned for toxic or policy-violating content
• Audit trails support compliance reviews of AI interactions
• It works within Salesforce's existing org security and sharing model
Follow-Up Questions & Answers
Click to expand — each follow-up includes a direct, interview-ready answer
No. FLS, sharing rules, and CRUD still apply. The Trust Layer adds AI-specific protections like masking and toxicity detection on top of standard Salesforce security.
Architect Perspective
You do not need to recite every Trust Layer feature—connect it to "data masking + policy + audit" for credibility.