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Salesforce ArchitectureArchitect (Hardest)governanceshadow-itmulti-org

Architect platform fragmentation recovery after shadow IT Salesforce org proliferation

Real World Scenario

Audit discovers 23 undocumented Salesforce orgs from business units; no CoE visibility enterprise agreement true-up at risk.

Expected Answer

• Org census mandate registration within 30 days or decommission • Tier classification production vs dev vs personal dev org • Consolidation waves merge low-risk orgs first • Enterprise agreement true-up negotiate with discovered inventory • Policy block new org creation without architecture approval • Self-service sandbox scratch org alternative shadow IT demand • Executive sponsor message unauthorized org security risk

Follow-Up Questions & Answers

Click to expand — each follow-up includes a direct, interview-ready answer

Direct answer: Org census mandate registration within 30 days or decommission Also consider: Tier classification production vs dev vs personal dev org In practice: Consolidation waves merge low-risk orgs first Document the decision in an ADR and align with enterprise standards.

Architect Perspective

Shadow orgs are security and cost liability—census before consolidation not after.