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Salesforce ArchitectureArchitect (Hardest)roadmapstrategyplanning

Plan Salesforce platform roadmap alignment with business strategy

Real World Scenario

Business strategy pivots to subscription model but CRM still optimized for one-time product sales.

Expected Answer

• Annual platform roadmap linked to business OKRs • Quarterly review Salesforce release features applicability • Gap analysis current vs target operating model • Investment cases for industry cloud Agentforce Data Cloud • Sunset features no longer aligned strategy • Stakeholder communication roadmap not only IT • Measure roadmap outcomes revenue efficiency NPS

Follow-Up Questions & Answers

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Main difference: use case and scale. Annual platform roadmap linked to business OKRs. Quarterly review Salesforce release features applicability. Pick based on your integration pattern and team capability. Platform roadmap without business anchor drifts into feature collecting. Document the decision in an ADR and align with enterprise standards.

Architect Perspective

Platform roadmap without business anchor drifts into feature collecting.