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Salesforce ArchitectureBeginnerdocumentationsolution-design

What is a solution architecture document for Salesforce?

Real World Scenario

You join a project mid-build and cannot find why Case routing works a certain way. You explain solution docs.

Expected Answer

• Solution architecture captures business requirements, data model, integrations, and security design • Includes context diagrams, object ERD, automation inventory, and non-functional requirements • Decisions log records why choices were made—Flow vs middleware, single vs multi org • Living document updated each release—not a one-time kickoff artifact • Helps onboarding and prevents repeated debates

Follow-Up Questions & Answers

Click to expand — each follow-up includes a direct, interview-ready answer

List of triggers, Flows, workflow rules, validation rules per object with owner and purpose. Critical before adding more automation.

Architect Perspective

Automation inventory mention signals you have seen real org pain—not textbook only.