IntegrationAdvancediottelemetryplatform-events
Integrate IoT device telemetry with Salesforce IoT or custom
Real World Scenario
Industrial equipment sends telemetry triggering Case creation when threshold exceeded.
Expected Answer
• IoT ingress AWS IoT Core to Lambda to Salesforce Platform Event
• Orchestration rules evaluating thresholds before Case create reducing noise
• Asset record linked telemetry context on Case
• High volume requires async processing not synchronous API per reading
• Device registry external ID on Asset
• Time-series database for raw telemetry Salesforce stores exceptions only
• Alert deduplication same fault within window
Follow-Up Questions & Answers
Click to expand — each follow-up includes a direct, interview-ready answer
Main difference: use case and scale. IoT ingress AWS IoT Core to Lambda to Salesforce Platform Event. Orchestration rules evaluating thresholds before Case create reducing noise. Pick based on your integration pattern and team capability. Do not land every sensor reading as Salesforce record—filter at edge, CRM stores actionable exceptions. Optimize for scale and operational observability.
Architect Perspective
Do not land every sensor reading as Salesforce record—filter at edge, CRM stores actionable exceptions.