OmniStudioIntermediatei18nlocalizationtranslation
Design OmniScript localization and multi-language support
Real World Scenario
Canadian rollout requires English and French OmniScripts with province-specific legal text.
Expected Answer
• OmniScript translation workbench or custom labels for step text
• Separate Decision Matrix rows per province regulations
• Locale parameter driving conditional steps and document templates
• RTL not typically OmniScript but test special characters accents
• Translation workflow export import strings vendor
• QA native speaker review not only machine translation
• Document templates per language legal approved
Follow-Up Questions & Answers
Click to expand — each follow-up includes a direct, interview-ready answer
Direct answer: OmniScript translation workbench or custom labels for step text Also consider: Separate Decision Matrix rows per province regulations In practice: Locale parameter driving conditional steps and document templates Balance speed of delivery with maintainability.
Architect Perspective
Localization is OmniScript design time—retrofit translation expensive for 40-step scripts.